Exclusion of 7.5.2 when the product can be verified by monitoring or measurement

[Henriqued]

What do you think of excluding 7.5.2?

I assume that it is possible with 9001:2000 to exclude this requirement when the product can always be verified by monitoring or measurement, as appears to be the case in an infrastructure construction company.

(If by any awkward reason a deficiency become apparent after the work has been done and delivered to the customer, we consider it within the post-delivery activities, in accordance with the contractual terms).

Do you think the registrar will agree to this interpretation?
I would appreciate some views on this subject.
Thanks,
Henrique

 

[Rick Goodson]

Henrique,

I think it is going to be a hard sell to a registrar that you do not have to do 7.5.2 given the nature of your business. I believe they can make a case for demonstraton of the process prior to commisioning of the infrustructure. Take a look at the ISO web site under transition guidance (link below). I believe there are some examples of exclusions/no exclusion applications that may be helpful.

http://www.iso.org - Link was: /iso/en/iso9000-14000/iso9000/2000rev6.html

Regards,

 

[rak]

Henrique,
Per me, its not a good idea to exclude 7.5.2 since as you said "product can always be verified by monitoring or measurement", as this will be a reactive approach . With this approach you will only realize a problem after if happens. However the intention is to prevent the problem from happening - proactive approach

regards,
Rakesh

 

[JLMorris]

Although I don't know all of the details of your process, we have been ok with having this as an exclusion in our glass forming business.

 

[florin pirvulescu]

exclusion of 7.5.2

A good think or not to exclude 7.5.2 or whatever in the 7th clause can be only your decision. The prosesses 7.5.2 refers at are the "special processes" defined by the old ISO 9001:94. Thus if you don't have "special processes" (meaning that with your in place processes you can verify the resulting output by subsequent monitoring or measurement) you can state an exclusion of 7.5.2. For instance a company having as main activity software development should hardly demonstrate compliance against 7.5 clause because the main process is actualy design and development (chap. 7.3). So it could be helpful ISO 12207 - Life cicle software processes.
Of course - my opinion.
Florin Pirvulescu