External prints - Should copies should be marked ?Controlled Copy??

M

michael busha

#1
External prints

Our service manager receives prints from our customer by email for a small build job along with a P.O. He prints them and distributes copies to manufacturing. He wants to know if the copies should be marked “Controlled Copy”. I told him that we should treat them the same way we treat our in-house designs which we mark “Controlled Copy”. He says that they are not our designs and therefore do not need to be controlled. I say that if the prints are going out to the floor for manufacture, they need to be controlled. Help me fight this one please!
 
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L

Laura M

#2
Originally posted by michael busha:
He says that they are not our designs and therefore do not need to be controlled.!
Send him back to ISO/QS9000 class 101.

I say that if the prints are going out to the floor for manufacture, they need to be controlled. Help me fight this one please![/B]
You win! QSA 5.1 "Are documents of external origin under document control?"
Now you can ask if stamping them controls them. There is NO requirement for a stamp - most places just find that works best.
 
D

Dave Davis

#3
I completely agree with Laura (how could you not). We chose to stamp ours. The method of control must be defined somewhere (if not obvious - stamping and placing in some form of document retention for later retrieval). Tell him that if the control mechanism is not obvious then he'll need to write a procedure and indicate the method of control... that usually gets them.

Best of luck!
 
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