I have a strange issue/question... I recently did a special audit of one of our dept's because the mgmt. of that dept isn't known for his "follow through" abilities and I was leery of how well his dept. was conforming to his procedures. The audit resulted in 10 findings, one of them "major." The dept. mgr was given nearly 2 months to resolve the findings/fix the problems, but on a scheduled re-check this week it was REAL clear he had not done what was required. I'm concerned about what to do next, having never been in this situation before (!) and also concerned about it's potential impact during our next surveillance audit. I have ZERO management support for disciplining or removing this dept. manager... the suggestion so far has been to just give him ANOTHER deadline, but I have no confidence that will do it. I know I'll need to write up an additional finding about his failure to meet the deadlines, but then what? Any thoughts/suggestions?