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I am looking for feedback from anyone on how they look at failures for imported products . While the products are designed here in the US, the product is made in China. One issue is that the China supplier may change internal components or perhaps the supplier even though the rule is not to unless confirmed by US.
I should tell you there is company sampling inspection on all product. Then there is also failures on product returned from the field. Percentage over product sold is one factor as well as severity of defect looked at from the field.
Many returns are customer abuse or does not want product.
Please point me in the right direction in these forums , email me or post. My previous experience was in manufacturing. I have my own chant about bring Manufacturing back to the USA but it is what it is.
Thank you in advance
I should tell you there is company sampling inspection on all product. Then there is also failures on product returned from the field. Percentage over product sold is one factor as well as severity of defect looked at from the field.
Many returns are customer abuse or does not want product.
Please point me in the right direction in these forums , email me or post. My previous experience was in manufacturing. I have my own chant about bring Manufacturing back to the USA but it is what it is.
Thank you in advance