J
Dear all,
I've been lurking in the corners of Cove for the past month or so, and have found this forum extremely useful. In fact, I would be completely lost without it.
Now that I have started drafting ISO9001 quality manual and the accompanying procedures, I would really appreciate feedback on the first drafts on the procedures.
To give a brief background. We are a non-profit based in New-Delhi, India, with a staff of approximately 50 people, working on a community based model of financial inclusion across South Asia. We are looking at getting our implementation process certified. The process consists of an extensive baseline study and a dozen or so different trainings and workshops and lasts approximately one year. We implement through a local partner who is our contact with the communities (customers) we work with.
I have been given fairly strict deadline from the management (end of the year) to implement ISO9001:2008 compatible QMS. Unfortunately the interest is strictly to get the certificate, not necessary to look at the ways in which the QMS will benefit the organization in the long run. I am obviously aware that the approach is completely skewed but for various reasons this is the situation and there is very little I can do to change that. This means that we want to have the bare minimum of documentation in order to have less chances for nonconforming.
Taking this into consideration, I would really appreciate any feedback on first of the procedures: Control of documents (please find attached).
I am having some issues with the control of external documents. Now, this probably sounds stupid but why do I need to specifically control any external documents if I have made it clear that they are not part of the organizations QMS? E.g. if the document is not written in our letterhead, then every employee will identify it as not belonging to our QMS. I am probably missing something crucial here...
Apologies for the lengthy post and thanks in advance!
Juho
I've been lurking in the corners of Cove for the past month or so, and have found this forum extremely useful. In fact, I would be completely lost without it.
Now that I have started drafting ISO9001 quality manual and the accompanying procedures, I would really appreciate feedback on the first drafts on the procedures.
To give a brief background. We are a non-profit based in New-Delhi, India, with a staff of approximately 50 people, working on a community based model of financial inclusion across South Asia. We are looking at getting our implementation process certified. The process consists of an extensive baseline study and a dozen or so different trainings and workshops and lasts approximately one year. We implement through a local partner who is our contact with the communities (customers) we work with.
I have been given fairly strict deadline from the management (end of the year) to implement ISO9001:2008 compatible QMS. Unfortunately the interest is strictly to get the certificate, not necessary to look at the ways in which the QMS will benefit the organization in the long run. I am obviously aware that the approach is completely skewed but for various reasons this is the situation and there is very little I can do to change that. This means that we want to have the bare minimum of documentation in order to have less chances for nonconforming.
Taking this into consideration, I would really appreciate any feedback on first of the procedures: Control of documents (please find attached).
I am having some issues with the control of external documents. Now, this probably sounds stupid but why do I need to specifically control any external documents if I have made it clear that they are not part of the organizations QMS? E.g. if the document is not written in our letterhead, then every employee will identify it as not belonging to our QMS. I am probably missing something crucial here...
Apologies for the lengthy post and thanks in advance!
Juho
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