First finding for inline inspection documentation.

[ImaNewbie]

We just had our external auditor here yesterday and he asked us for documents showing our "inline inspection" measurements!
We don't document measurements taken as parts are built. We never have. If a part is measured and is suspect it's re-checked, reworked or rejected. We do Setup Inspections at the beginning a job and we do daily startup inspections through completion. Our process map indicates "inline inspection" but that can mean a dozen different things depending on the part. We measure all day long using all the methods. If we have a tool change we run another startup inspection.
We have a finding for this "inline inspection documentation" and I'm at loss as to how to respond. This has been our process since inception of our certification decades ago. Are we missing something in the requirement? Any insights would be really appreciated. We are at a loss.

I wanted to add our KPI's are 1. Startup and Setup inspection current / performed and 2. Conforming / Non-conforming part detected.
All of which we are fully documented for.

 

[Sidney Vianna]

First things first. The auditor has to identify the requirement being violated to issue a NC. What requirement was cited?

 

[Big Jim]

This smells fishy. I don't recognize any such requirement.

 

[Randy]

This smells fishy. I don't recognize any such requirement.

There's not, it's a goofball thing.

 

[ChrisM]

"Inspection" can be treated as a go/no-go activity particularly where it is automated; no specific requirement to record the measured dimension, just a "pass/fail" (although some auditors/assessors seem to struggle with this). If the requirement is for an inspection report, then there may be a case for recording the measured dimension so that the report has some detail in it, similar to a FAIR. To keep your auditor "happy" you may wish to reword your process documentation to clarify that there is no need for the result of the automated measurement in question (and any others as necessary/appropriate) to be recorded.

 

[Big Jim]

We just had our external auditor here yesterday and he asked us for documents showing our "inline inspection" measurements!
We don't document measurements taken as parts are built. We never have. If a part is measured and is suspect it's re-checked, reworked or rejected. We do Setup Inspections at the beginning a job and we do daily startup inspections through completion. Our process map indicates "inline inspection" but that can mean a dozen different things depending on the part. We measure all day long using all the methods. If we have a tool change we run another startup inspection.
We have a finding for this "inline inspection documentation" and I'm at loss as to how to respond. This has been our process since inception of our certification decades ago. Are we missing something in the requirement? Any insights would be really appreciated. We are at a loss.

I wanted to add our KPI's are 1. Startup and Setup inspection current / performed and 2. Conforming / Non-conforming part detected.
All of which we are fully documented for.

Please confirm that you are registered to ISO 9001:2015 and then tell us exactly how the nonconformance was written. We don't have enough information to be of much help.

 

[Golfman25]

We just had our external auditor here yesterday and he asked us for documents showing our "inline inspection" measurements!
We don't document measurements taken as parts are built. We never have. If a part is measured and is suspect it's re-checked, reworked or rejected. We do Setup Inspections at the beginning a job and we do daily startup inspections through completion. Our process map indicates "inline inspection" but that can mean a dozen different things depending on the part. We measure all day long using all the methods. If we have a tool change we run another startup inspection.
We have a finding for this "inline inspection documentation" and I'm at loss as to how to respond. This has been our process since inception of our certification decades ago. Are we missing something in the requirement? Any insights would be really appreciated. We are at a loss.

I wanted to add our KPI's are 1. Startup and Setup inspection current / performed and 2. Conforming / Non-conforming part detected.
All of which we are fully documented for.

So here is a situation where the auditor aske for the answer instead of how do you do XYZ to determine compliance. So, as others have stated, post the exact finding. Second, you indicate your process map indicates "inline inspection" but do you have a control plan, and what does that control plan say. The process map is too vague to audit against, imo. Third, do you document the measurements of any of the inspections, i.e.; start up, final, etc. Or do you just indicate a pass/fail?