Flight Booking Typo Takes Tourist 8,000 Miles Off Course

Marc

Hunkered Down for the Duration
Staff member
Admin
#1
Technology can certainly make planning air travel (slightly) easier, but not when you check your common sense and organic brain power at the gate. A twenty-one year old German tourist planned to take a trip to Sydney, Australia, but wound up 8,077 miles off-course -- headed instead for the small oil town of Sydney, Montana, after mistyping his destination into a flight booking Web site. The man didn't notice anything was wrong until he was about to board a flight from Portland to chilly Montana, dressed in summer vacation clothes. Not only did the man trust the website a little too completely, his mother didn't notice the mistake because she trusted her son's techno savvy, saying he was "usually good with computers." Good with computers perhaps -- but apparently not so good at the simple task of actually reading his itinerary...
 
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D

Duke Okes

#3
This also indicates a poorly designed website. Had it used graphics to help the user (e.g., a map indicating the route to be taken), the error would likely have been caught.
 

Jim Wynne

Staff member
Admin
#4
This also indicates a poorly designed website. Had it used graphics to help the user (e.g., a map indicating the route to be taken), the error would likely have been caught.
The town in Montana is spelled Sidney (are you listening, Mr. Vianna? :D ) not Sydney, but that had to have been the first of several mistakes, which would have included failure to actually look at the tickets and itinerary. I think that probably a lot of people don't know how to spell "Sydney" but don't wind up in Montana because of it.
 
B

bgwiehle

#5
...mistyping his destination into a flight booking Web site.
:bonk: Even travel agents make these mistakes. I know of a Texan lady whose tickets took her to Ontario, CA (California) when she expected to go to Ontario, CA (Canada)!
 
B

blackbird

#6
why have places with the same names any way............we need to blame our ancestors for this one
 
M

Mr Niceguy

#7
Strangely enough a misdirection involving Sydney and on-line booking has happened at least once before about 3 years ago, but this time it was Sydney Cape Breton Island, Nova Scotia. A British couple left London Heathrow checked through to "Sydney" via Halifax Nova Scotia. On arrival at Halifax their concerns were only raised when transferring to a small plane that was surely not going on a trans-continental flight. They boarded anyway. The difference with the above case was that they didn't have the funds to continue to Australia. I think the Cape Breton people looked after them though when it made the local news.
 

harry

Super Moderator
#8
I made a search and found that Sydney is indeed spelt as 'Sidney' in some other language (I guess it's Spanish). Can't blame a German for making that mistake!
 
T

True Position

#9
Look at it this way, he could have been on his way to Sidney, Nova Scotia.

By the time he'd notice that mistake he'd be in Halifax. :mg:
 

tyker

Involved - Posts
#10
A few years ago, I was planning a trip to Cordoba, Spain and couldn't find a listing for an airport there so planned the trip using a flight to a nearby city.

My travel agent assured me there was a direct flight from Madrid and issued me a ticket. Fortunately, I spotted that the flight duration was way too long and found the plane actually went to Cordoba, Argentina.
 
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