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SO I have my cause and effect chart complete on this process we are having a problem with. My question now is WTH do I do with it!? What are some of the things you guys do? Do you just use these things to identify possible causes and leave it at that or do you follow up on each individual cause? It seems pretty usless to just identify the problems if you are not going to do anything about them. I know there must be tools to handle this after the chart is generated but it's been a long time since I have used this cause and effect diagram.