Hi All,
For Internal Audit:
Would you open CAPA's for all observations (Major or Minor) or only Majors?
What is the benefit and why? Please clarify your position.
In my opinion, I would open a CAPA's for all observations, because regardless if this is a CAPA or not, you still need to do all the activities (investigation, root cause, action and effectiveness verification). So why not do it all in one system (CAPA) instead of multiple systems?
For Internal Audit:
Would you open CAPA's for all observations (Major or Minor) or only Majors?
What is the benefit and why? Please clarify your position.
In my opinion, I would open a CAPA's for all observations, because regardless if this is a CAPA or not, you still need to do all the activities (investigation, root cause, action and effectiveness verification). So why not do it all in one system (CAPA) instead of multiple systems?
Like most people I have a tendency to ignore so-called observations.
The system is either effective or is not and observations often are expressions of the auditor's opinion.
BTW, the term observation was replaced with finding years ago. An audit finding is a statement of fact (good or bad) from the audit.
I also recommend treating OFIs with a certain amount of contempt.
Instead I greatly value a well-crafted nonconformity statement.
One day, I hope, all auditors will also be explaining the benefits of their well-crafted nonconformity statements.
John
