Re: Org Chart Bruhaha
I think I agree with your direction. Do what fits into your company scheme. I think many folks are taking this 'process model' thing to the far extremes of the known universe.
The following was added by Marc at 4:50PM 10/31/2001:
So far, in the ISO 9001:2000 implementations and upgrades I have done, we have used standard organization charts. Nothing fancy - nothing new. No 'process approach'. Just a typical, ordinary org chart.
The customer isn't typically represented on the org chart because they're not actually part of the organization, per se. At least, I have never seen the customer represented on a company's organizational chart. That may be a 'new wave' that has passed me by. The older I get, the more I miss...
I think I agree with your direction. Do what fits into your company scheme. I think many folks are taking this 'process model' thing to the far extremes of the known universe.
The following was added by Marc at 4:50PM 10/31/2001:
So far, in the ISO 9001:2000 implementations and upgrades I have done, we have used standard organization charts. Nothing fancy - nothing new. No 'process approach'. Just a typical, ordinary org chart.
The customer isn't typically represented on the org chart because they're not actually part of the organization, per se. At least, I have never seen the customer represented on a company's organizational chart. That may be a 'new wave' that has passed me by. The older I get, the more I miss...

can't believe no one reacted to this! It's hilarious! Thanks energy