General Information on TL 9000 for my knowledge

S

simonkerry

#1
I have been in the Telecommunications arena for the past Eight years, i have not got any knowledge of TL 9000. but i have worked with ETOM and ITIL and well as the ISO range, can anybody give me more info on TL 9000.

Thanks

Simon
 
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Stijloor

Staff member
Super Moderator
#2
Re: Tl 9000

I have been in the Telecommunications arena for the past Eight years, i have not got any knowledge of TL 9000. but i have worked with ETOM and ITIL and well as the ISO range, can anybody give me more info on TL 9000.

Thanks

Simon
Hello Simon,

Welcome to The Cove Forums! :bigwave::bigwave:

It's Sunday, and fairly quiet here. You will get more responses soon.

Begin here: QuEST FORUM.

Hope this helps you to get started.

Stijloor.
 
R

ron_f

#3
Re: Information on TL 9000 for my knowledge

TL-9000 is a quality standard for the Telecomunications industry. It was developed by the Quest Forum and membership consits of both large telecom providers and suppliers. The standard is based on ISO 9001 with about 90 additional clauses. In addition one of the key areas of the standard is that data must be provided for key metrics of the business.
 
D

Duke Okes

#4
Re: Information on TL 9000 for my knowledge

If you're familiar with ISO 9001 you can get most of what you need by using Google and/or purchasing a copy of TL
 
D

davecollis

#5
About TL 9000

In 1998, QuEST Forum developed the TL 9000 Quality Management System to meet the supply chain quality requirements of the worldwide telecommunications industry. Through TL 9000, it set out to achieve the following goals:
  • Establish and maintain a common set of telecom QMS requirements, which reduces the number of standards for the industry
  • Foster a system that protects the integrity and use of telecom products hardware, software and services
  • Define effective cost and performance-based measurements to guide progress and evaluate the results of QMS implementation
  • Drive continual improvement and enhance customer relationships
  • Leverage the industry conformity assessment process
TL 9000: A Two-part Quality Management System
The TL 9000 standard is the telecom industry's unique extension to ISO 9001:2000 and includes supplemental requirements in the following areas:

  • Performance measurements based on reliability of product
  • Software development and life-cycle management
  • Requirements for specialized service functions such as installation and engineering
  • Requirements to address communications between telecom network operators and suppliers
  • Reporting of quality measurement data to a central repository
As a result, the TL 9000 is a two-part quality system with significant management and measurement components. In particular, TL 9000 registered organizations are required to comply with:

  • All requirements clauses of the International Standards ISO 9001:2000
  • Telecom-specific requirements that apply to all registrations
  • Telecom-specific requirements that apply to hardware, software and/or service registrations
  • Telecom industry measurements that apply in all product categories
  • Telecom industry measurements that apply in certain product categories specific to hardware, software and/or services
 
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