Not an expert, but many factors, including gloss, will affect perception of color. Back when I worked with paint we had constant accept/reject/accept again/reject again.... fights because we did not have clear evaluation techniques. Designers would pick a color based on a pantone chip, then be upset when it did not look the same painted on plastic, steel, in powdercoat, etc. Quality would approve components later to have the shop floor question because they did not look the same as other components - shop lighting was not the place to inspect color.
Make sure you have a clear specification for how color is to be checked - light booth, spectrophotometer, etc. and that both sides agree.