Handling External Audits with Internal Vacations

N

noboost4you

#11
Not at all. Just effective planning. You said up there that the audit is in August and that the folks had already planned vacation. If these folks are so important to the audit, why didn't you schedule it when they weren't on vacation?
Because of the peak vacation months. Would have to wait until mid-September to ensure everyone was available.
 
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T

Ted Schmitt

#12
reschedule the audit, if the auditor was the first to ask for a change, they will usually try to work something out to meet your schedule, in my experience. (never accept a scheduling change without first checking availability of the players) If there is no way to reschedule have the person(s) who are scheduled for vacation to appoint someone to stand in for them. one of these options should work for you.
That´s exactly what I would answer to your post...
 
N

noboost4you

#13
In all reality, what could the auditor ask that cannot be learned by personnel that could take his place for the week?
 

ScottK

Not out of the crisis
Staff member
Super Moderator
#14
In all reality, what could the auditor ask that cannot be learned by personnel that could take his place for the week?
nothing. the system should cover it. Just as the system should run without him if he quit the week before the audit.

still - it's a pretty darn important event for a manager to miss.
Has anyone even approached the guy about bumping his vacation up or postponing it a week?
 
N

noboost4you

#16
nothing. the system should cover it. Just as the system should run without him if he quit the week before the audit.

still - it's a pretty darn important event for a manager to miss.
Has anyone even approached the guy about bumping his vacation up or postponing it a week?
Unfortunately, his vacation is 2 weeks. So he must have something important going on where he decided to utilize 2 weeks of vacation time.
 
N

noboost4you

#17
The only problem is, you won't know what he is going to ask until he asks it. :(
This may be naive of me to assume since I've never gone through this before, but isn't an auditor going to look for certain documents (drawings, job files, revision to drawings) and ask how certain processes are done (7.3 of ISO 9001:2000)?
 
F

Frank T.

#18
Is there not a backup for this position? IMO What if something happened to this person and they were never able to return to work. Who would be able to take is place? No saying something will happen, but I had an auditor ask me a similar question. Which boiled down to if a person is absent for any reason who can perform that persons task.

This is my opinion.
 
N

noboost4you

#19
Is there not a backup for this position. IMO What if something happened to this person and they were never able to return to work. Who would be able to take is place? No saying something will happen, but I had an auditor ask me a similar question. Which boiled down to if a person is absent for any reason who can perform that persons task.

This is my opinion.
Good question, here's the answer. His back-up received a job offer from Nasa and we couldn't match their offer. This happened about a month ago. We've been trying very hard to bring in an experienced design Engineer, but so far, no luck.
 
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