D
I facilitated a registration in house some years back - ISO 1987 with a heavy dose of Malcolm Baldrige. I basically took an ISO void of everything it stands for today and turned it into everything it stands for today, and did so through a team effort. Right now the company is very na?ve. 50% of the time when we have 'quality' meetings scheduled they get cancelled because someone can't (read won't) make it. Recently replaced a CEO that asserted that corrective actions are only for RMA and preventive actions are only for in-process related activities, black and white. The mindset still centers on QA inspector centric processes, the opposite of Demings 3rd of 14 points, ceasing the dependence on inspection based systems. My initial attempts to train ended up going to the ... just throw it together and make it happen. The last meeting we discussed "objective evidence" and the push back was 'been doing this for 27 years, that should be good enough' .... so there are some up hill battles here, we are truly working on (in need of) revamping the culture of the company from the top down.
I agree, the core work should take about 6 months... It might appear that this company is not ready for this... it thinks it is, but there is some serious support and buy in issues, its just getting off to a rocky start and my plan allows for an appropriate amount of time to get through this stage.
I agree, the core work should take about 6 months... It might appear that this company is not ready for this... it thinks it is, but there is some serious support and buy in issues, its just getting off to a rocky start and my plan allows for an appropriate amount of time to get through this stage.