Has anyone used Quality Software from ION called Simple Trak

M

maxwell

#1
Greetings

I have just come from a meeting with management, They are considering purchasing quality software from ION called simple trak. This software is specifically designed for quality, can be customized, is user friendly.
Has anyone used this software,if so can you give me the pros and cons.


Thanks
 
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Q

QuAlumin

#3
Yes...My company has been using simpletrak for little over 1 year now. I have only good to say about the software.
I am Quality Manager for a moderate sized Aluminum Heat Treat Company with NADCAP and ISO9001 / AS9100 accreditation. Prior to implementing simpletrak our Quality System was like most others; endless file cabinets filled with all the required forms, records, logs, corrective action responses, training records, stamp logs.....the list goes on.

With all of the documentation that is required, it used to be a nightmare just keeping everything in order and constantly updated, not to mention the time spent each time we had one of the Primes come out for an audit.

This is one area that Simpltrak has already paid for its self ten fold. Before Simpletrak, an audit would take at least one full day due to all of the paperwork that would have to be verified by the auditor. Folder after folder pulled from the file cabinet put out on the table, fumbled through, then on to the next one.

Once we did the change over to simpletrak and started implementing all of the features, the amount of paperwork has been reduce to minimal as it is now all saved to simpletrak and can be pulled up at anytime. An auditor will ask for some piece of documentation and within a matter of seconds we have up on the projector its reviewed and on to the next. The audit times have been cut in half and the auditors that come out have all been very impressed with the system.

This is only a small part of what it can do. The data collection and report generation is just awesome. Plus there customer support is always there and very helpful.

If you have not already, i strongly suggest that you have Ion come out and give you a demonstration.
 
K

kwestrope

#4
Our company has been using the system for several years now, with great results. It's very easy to use and the customer support is fantastic. It keeps everything in order and easy to find. Plus, it alerts you when reviews, trainings, etc. are due. I manage everything in this system from employee trainings to customer/supplier information. I use it on a very small level, but the potential for larger companies who use it is to great advantage. I have nothing but good things to say about this program. Because I can manage so much with it, I have been able to get rid of a bunch of other tracking procedures that we were using. You can literally track every aspect of a job from beginning to end and input all documentation into the system.
 
E

edidas

#5
That's wonderful feedback. My company just purchased the basic modules and is now loading data. Hopefully soon to be implemented. We are preparing for our ISO9001 certification and it sounds like this software, we should have no problems during the audit... thanks
 
V

ValleyGirl

#6
It's great! So much easier than keeping a bunch of binders to track everything...And when it comes to audit time all you have to do is set up a computer for the Auditor and you will have access to everything you need. It makes you look good and auditors don't have to wait around while you look for stuff.:applause:
 

normzone

Trusted Information Resource
#7
Hmmm...Let me see.

A request for feedback regarding software tool that's "can be customized and is user friendly". I've yet to meet software that was billed as "unfriendly to users".

Then there are three positive responses by new users with a sum history of four posts between them.

My spidey sense begins to tingle...Then a user with a history of 87 prior posts joins in. The tingling begins to fade...
 
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