We're thinking of using the Help section of off-the-shelf software we purchase as a basis for not writing a work instruction for how to use the software since the instructions contained in this section are adequate for anyone trying to use the program. Is anyone else doing this? What are the pitfalls? I intend to reference this aspect of using a Help section in our document control procedure in place of a written work instruction but was just wondering how it may be viewed as it touches on updating, and etc. Obviously, I can't update the instructions directly, but any new version of the software would come with updated instructions. We'll train employees on how to use the software, but it will be up to them to reference the Help section if they need specific guidance afterward, just as they would an in-house work instruction. Comments? Misgivings?