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Hi,
I work for a sub contract medical device company (certified to ISO13485) and subject to FDA inspections.
Some time back the company hired an external consultant to develop a database that we could use to replace out manual system of ECR/DCR ? Document change controls. E.g. the system is used to control documentation and changes to all documentation through a defined process.
It is Web-based user interface and SQL Server database with ability to generate in-house reports in MS Access.
My problem is that we initially requested the developer to provide objective evidence of the software being validated. The request is ongoing and the person involved has stated they complete ?ad-hoc? testing, nothing is recorded/documented. He has finally agreed to send us on something but basically is asking us to provide the documentation and he will fill it out.
My question is ?. Where do I begin?
This seems to have landed on my desk and there doesn?t appear to be any user requirements etc. He was basically shown the ?hard copy? version of the system/process we use and told that we wanted a system that replicated these items.
Many thanks ..
I work for a sub contract medical device company (certified to ISO13485) and subject to FDA inspections.
Some time back the company hired an external consultant to develop a database that we could use to replace out manual system of ECR/DCR ? Document change controls. E.g. the system is used to control documentation and changes to all documentation through a defined process.
It is Web-based user interface and SQL Server database with ability to generate in-house reports in MS Access.
My problem is that we initially requested the developer to provide objective evidence of the software being validated. The request is ongoing and the person involved has stated they complete ?ad-hoc? testing, nothing is recorded/documented. He has finally agreed to send us on something but basically is asking us to provide the documentation and he will fill it out.

My question is ?. Where do I begin?
This seems to have landed on my desk and there doesn?t appear to be any user requirements etc. He was basically shown the ?hard copy? version of the system/process we use and told that we wanted a system that replicated these items.
Many thanks ..