
we have a joint venture with a company.their operation unit (
iso 9001 2008 certified) in other countries had been closed.now we are going to make a product other than sales & support.we have
supplier procurement,cnc shop,assly.no any iso supporting documents provided by them.at best how to implement iso 9001 2008 procedures from initial stage
anbar,
Name your management system for your newly formed company so the employees can feel that they own it. Define the scope of your organizational management system after due consideration of stakeholder requirements.
Analyze how your company actually works as a system with it's customers and suppliers to determine and fulfill customer customer requirements (converting customer needs into cash in the bank). This is your core process.
Define the criteria for company (and customer) success. Consider the needs of other stakeholders too or save this project for later. Review and update policy and objectives as required.
Determine the processes that are essential to the success of your company and assign the person who knows how the process actually works to be the process owner.
Work with each of the process owners to analyze and capture what each process actually team does to fulfill the objectives of their process. This could result in a one page (mostly) documented procedure using a swim lane flowchart format. Connect the processes by hyperlinking their procedures, any instructions and their forms.
Stay true to the as-is. Do not idealize your procedures.
You may use these system documents to establish your management system's wiki.
Train top management in their management system and have them run the management system awareness sessions for the employees.
Naturally, you'll resume auditing and most if not all of your support processes and procedures will continue to improve the performance of the core process as before.
John