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We are a small job shop (100% build to customer print) in a variety of industries (medical, industrial, commercial, aerospace, defense and now consumer). We have a quality manual that is a bit outdated and not followed as well as it should be. PPAP, surveys, customer audits, etc. are starting to become a way of life around here.
If you are or were a small job shop and went through this journey that likely culminated in ISO or similar certification, how did that journey go? Who did you hire and what positions? When & for how long did you bring in a consultant? What other major steps did you undertake? What mistakes did you make that you would tell me not to do?
One thing I need to make absolutely clear is I don't want to hear "go hire an ISO consultant and get certification". To me, that is the last step, not the first. I've seen too many companies that put icing on a mold cake, lipstick on a pig, whatever you want to call it. We have a lot of things to get in order first.
Thanks,
Biederboat
If you are or were a small job shop and went through this journey that likely culminated in ISO or similar certification, how did that journey go? Who did you hire and what positions? When & for how long did you bring in a consultant? What other major steps did you undertake? What mistakes did you make that you would tell me not to do?
One thing I need to make absolutely clear is I don't want to hear "go hire an ISO consultant and get certification". To me, that is the last step, not the first. I've seen too many companies that put icing on a mold cake, lipstick on a pig, whatever you want to call it. We have a lot of things to get in order first.
Thanks,
Biederboat