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How Do I Handle Customer Engineering Specification Changes?

Jim Wynne

Jim Wynne

Staff member
Admin
#31
#31
Re: Contract Review and Engineering Change System

qusys said:
If you find a very fiscal CB auditor saying that if there is a modification today and you checked the web-site the day before , you shall miss the modification and you will be able to check it only within two months minus one day:(
The best approach could be a daily check at the beginning and at the end of the working day...very safe approach...
It does not require lot of time: In any case, consider that the role of customer is key in this sense, they shall alert!bigwave:
Click to expand...
I worked in an automotive company that was tier 1 to GM, and we had dozens of standards to keep up with, so doing a check every day just isn't practical in all cases. You also can't depend on customers to keep you up to date. The best you can do is determine an interval of verification that balances risk with the amount of time that must be spent in doing verifications.
 
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Q

QualityQ

#32
#32
Re: Contract Review and Engineering Change System

First of all..thanks for your help.

Of course, we only check the newest version of the standards that we use actively. Well does any of you work with GM of Renault. We have more than thousands of documents. There's no alert. So you really have to check it one by one.
Everyday is sth really impossible.
How are you managing this in your companies?
Elif
 
Q

qusys

Trusted Information Resource
#33
#33
Re: Contract Review and Engineering Change System

QualityQ said:
First of all..thanks for your help.

Of course, we only check the newest version of the standards that we use actively. Well does any of you work with GM of Renault. We have more than thousands of documents. There's no alert. So you really have to check it one by one.
Everyday is sth really impossible.
How are you managing this in your companies?
Elif
Click to expand...
I have no deep experience in this issue, only exchanging info and ideas.
I know that some organizations have dedicated systems ( softwares) to manage the technical spec changes:bigwave:
 
D

delorfra

Involved In Discussions
#34
#34
Hi there,
As I explained in my previous message dating back to 2007, in our procedure, we mention 3 possible cases :
1/ New product development or 2/ product change
We make sure that we get the last revision of the related customer standards during the quotation process at the RFQ stage and in general it doesn't exceed the required 2 weeks.
3/ Customer notification outside of a specific product change request
If a customer notifies us that we are required to apply a standard change to a range of products (e.g. : raw material specifications change), then again the same applies.

But if the standards is updated on their website without them requiring us to apply it to any product, we consider we don't have to take it into account, so no need to review it within 15 days after the standard change issue.

Again, that's my two cents.

François
 
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