G
Hi
i am a student pursuing Masters in Vehicle Technology. I am currently studying the special customer requirements in the truck industry. The truck industries like Daimler,Volvo offer a standard portfolio of product series, but many customers ask for some special and specific requirements for which the OEM's must be ready to provide tailor made solutions.
How do the OEM's actively manage to meet such special requirements by customers and high number of variants? They ofcourse need a highly flexible production processes and also design,but what processes do they adapt to make sure that they provide the tailor made solutions to the customers?
Will just adaptation of Lean principles,implementing processes like JIT and JIS will do or they must come with new Production Systems and Quality Management Systems?
Or can the OEM's instead manufacturing these special additions by themselves just put on the burden to the suppliers stating them the requirements?
These are some doubts that arise when i think upon how the OEM's would offer tailor made solutions for its customers with special requirements...Please help in better understanding..
i am a student pursuing Masters in Vehicle Technology. I am currently studying the special customer requirements in the truck industry. The truck industries like Daimler,Volvo offer a standard portfolio of product series, but many customers ask for some special and specific requirements for which the OEM's must be ready to provide tailor made solutions.
How do the OEM's actively manage to meet such special requirements by customers and high number of variants? They ofcourse need a highly flexible production processes and also design,but what processes do they adapt to make sure that they provide the tailor made solutions to the customers?
Will just adaptation of Lean principles,implementing processes like JIT and JIS will do or they must come with new Production Systems and Quality Management Systems?
Or can the OEM's instead manufacturing these special additions by themselves just put on the burden to the suppliers stating them the requirements?
These are some doubts that arise when i think upon how the OEM's would offer tailor made solutions for its customers with special requirements...Please help in better understanding..