How do you decide what is a process, procedure or work instruction? I am in charge of moving my company from QS 9000 to TS 16949 and I am having trouble knowing where to start, as far as the Manual (can that be just a restatement of the standard with my organization's name in it), Procedures (I know there are 7 required), Processes and Work Instructions. I am feeling the pressure and would appreciate all the help I can get. Also, can I use most of our QS procedures since I feel they still apply.
Similarly, a Production process might be composed of the following activities: material cut; CNC mill; CNC lathe; CNC mill (again); Secondary ops (drill) . . . A Production procedure describes how these activities are organized with regard to sequence, perhaps with reference to a Traveler or Router. The Traveler could be considered to be a work instruction (or even a quality plan). A document describing how to set up a machine to run an order is also a work instruction.
So, a work instruction (activity/task-related) is to a procedure (process-related) as a procedure is to the quality manual (system-related). Where a work instruction typically states how to perform particular activities or tasks (step by step), a procedure organizes the sequence and interaction of the activities composing the process (or describes how they are organized). A system, composed of processes, is addressed by the quality manual, which includes some description of the sequence and interaction of the processes. At least that's my take on it.