I guess I am Bill. My experience has been to keep them as far away from everyday ops as possible. I'm not saying you can't do it your way, it's just what I've seen here. Middle management is very involved, I have a standing open door policy with the President and a seat on the Steering Committee. Just a different - Oh someone already called it!
The last 2 Sundays my Mom-n-Law has spent the whole day in a Bingo Hall!!! It has been beautiful here on both Sundays and there she sits inside. She was complaining about it being too cold to go out a few weeks ago and now she stays indoors and goes to the tanning booth. Go Figure!?!?!?!?!
(that line should give me BINGO! ).