rangotango said:
How does the assessor analyse the sequence and interactions processes?
That is a very broad question. I assume you believe have met the requirements.
If so,
1. I begin with a review of what processes you have defined.
2. How did you describe the sequencing of the key processes (some people call them COPs).
3. I will ask you to show me the inputs and outputs from each process, and where these links go.
4. I will review the supporting processes.
5. I will look for any holes that are apparent.
6. I will review the criteria of effectiveness and metrics you have defined for these processes.
7. I will evaluate these metrics to determine an initial idea as to their effectiveness.
8. I will then commence to audit the processes themselves in a logical sequence.