I have a related question. I have developed a custom software package for doing MSA studies. Would this qualify as 'Test Software'? Recently I received a query from a customer which says:
"....as a part of our QS 9000 Requirement where test software are used as suitable forms of inspection/ results, they shall be checked to prove that they are capable of verifying the acceptability of product during the production, or servicing and shall be rechecked at prescribed intervals. We expect you to establish the extent and frequency of such checks, give us the detailed calibration report alongwith the detailed calibration plan in the future and maintain records as evidence of control...."
Any ideas what should be done? What I generally do is enter the published data (eg. from the examples given in MSA manual) into the software and compare the results with published answers. Should this be done periodically??
Thanx.