Re: How do Organizations maintain Six Sigma and TQM?
Keep in mind that transformational initiatives (6S, TQM, Lean, Baldrige, etc) all require complete long-term dedication from the CEO or it will fail. Unless the CEO completely believes in the transformation and requires it then it will fail. The support needs to be to the point of firing any execs who do not completely support it. Even at GE, 6S saw a dramatic decline after Welch left. I have experiences this many times at fortune 500 companies.