WEll, I went with purchasing manager, he was agreed to amend the PO (we don't have a contract) to request supplier provide records of maintenance and replace the unit when we have issues, we are ISO 9000, I think I will raise it as an OFI.
Thanks for your help and guidance,
Thanks for your help and guidance,
Approach this as a process interaction between Clause 6.3 (Infrastructure) and Clause 7.4 (Purchasing) with Clause 4.1, the outsourced process control part.
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