A review of NCR from 2017 indicated the person responsible for QA/RA prior to me incorrectly used the NCR process for a supplier issue that should have used the SCAR process. A risk review indicated that although the wrong process was used, the result was that the correct process was ultimately utilized.
How should I adjust (Should I adjust?) our QMS to correct this?
How should I adjust (Should I adjust?) our QMS to correct this?
- Obsolete the NCR and correct the records with a memo
- Leave the NCR there and rev it to note it was placed there incorrectly
- Do nothing and just explain it during an audit
- Something else?
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