How to conduct internal audits?

G

gooofii

#1
Hello every one and HAPPY new year,
I wanted to make a new thread actually but I did not know how. As this time I am asking about How to do Internal Auditing . Now I've finished the QM and the manager asked me to pick 6-7 effective procedures and audit them. To be honest, I never done auditing before. I 've done an audit report for recording the auditing process, but I donno i think its quite generic. i looked in the cove aswell but i think i couldnot find what i need. I appreciate any thoughts or ideas about how to do auditing and if this auditing report is useful

P.S, if one of the moderator seperate this as a new thread that would be greatfull.
thxx and happy new year !
 

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Stijloor

Staff member
Super Moderator
#2
I started this thread for you.

You can also search this Audit Forum if you wish.

Some work is required my friend....;)

Stijloor.
 
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G

gooofii

#3
I started this thread for you.

You can also sarch this Audit Forum if you wish.

Some work is required my friend....;)

Stijloor.
Thanx Stijloor , I know !. alot of work required actually. It is not easy to practically audit procedure that you actually wrote it yourself!, thts why I am bit confused.
 

Jen Kirley

Quality and Auditing Expert
Staff member
Admin
#6
This is a very big subject.

I think it would be good to browse the threads in the forum, but honestly there is so much involved that it may be too little or too fragmented.

American Society for Quality (ASQ) has published a good book on auditing. The book Quality Audits for Improved Performance has also been well received.

I am not affiliated with either of these sources.
 

RoxaneB

Super Moderator
Super Moderator
#7
gooofii said:
As this time I am asking about How to do Internal Auditing .
Mark gave some links on internal auditing. It's a good place to start.

gooofii said:
Now I've finished the QM and the manager asked me to pick 6-7 effective procedures and audit them.
Effective?!?! I don't mean to sound harsh, but if they are effective, why audit them? Why not audit the ineffective ones where the results of said audit can add some value? And are you auditing the procedures or the processes?

gooofii said:
To be honest, I never done auditing before. I 've done an audit report for recording the auditing process, but I donno i think its quite generic.
Again, if I sound harsh, I apologize, but if you have never done auditing, but have created an audit report and are about to audit your own work...well....I really recommend you take a course on the applicable standard AND a auditing course.

gooofii said:
I appreciate any thoughts or ideas about how to do auditing and if this auditing report is useful
Again, refer to Marc's links. I haven't looked at the report just yet...I'm still disturbed that you created a report (template?) and can audit your own work and your boss wants you to look at the effective procedures. At first glance, this sounds like a non-value-added exercise.
 

RoxaneB

Super Moderator
Super Moderator
#8
I looked at the report and I really, REALLY urge you to take a course on how to audit. Please. Taking such a course will really help you to add value to your organization's audits.

  1. Procedure column - What about the process? ISO is about process auditing, not procedure auditing.
  2. If you are set on auditing to a Procedure, create a field for it in the header information...it does not need its own column.
  3. With an available column, use that to list the Nonconformance ID Number.
  4. NC Found - is this Yes/No column?
  5. Remedial action - Who completes this? Auditors are not required to provide recommendations for fixing things...we are not the experts or the "do-ers" of the function. Let those responsible for the process determine suitable action.
  6. What about a section for strengths or opportunities for improvement? Don't just highlight the bad. Highlight the good...this way, if other departments read, they may find things to copy into their own processes.

That's a first glance commentary. Again, take a course or read Marc's links.

There is a wonderful requirement about competency. By what criteria does your organization say you are competent to audit? I am not saying you are not competent...simply wish to know what the requirements are for someone to be considered a competent auditor within your organization.
 

Jen Kirley

Quality and Auditing Expert
Staff member
Admin
#9
Now I've finished the QM and the manager asked me to pick 6-7 effective procedures and audit them. To be honest, I never done auditing before. I 've done an audit report for recording the auditing process, but I donno i think its quite generic. i looked in the cove aswell but i think i couldnot find what i need. I appreciate any thoughts or ideas about how to do auditing and if this auditing report is useful
I thought this request was unfortunate from the beginning because it doesn't indicate there is any plan for auditing. One doesn't just pick a set of procedures and commence to auditing. They might as well tell you to "Go out and count daisies in a field."

A sensible approach starts with a framework of:

What needs to be audited and why
What requirements are expected from which process and why
What to do if the requirements are not met

These should already be laid out before you get started. I would ask for them - the audit master plan - before beginning. I hope to learn there is one.
:2cents:
 

Stijloor

Staff member
Super Moderator
#10
Gooofii,

How about the fantastic response?

Marc, Jennifer, Roxane, Ralph, Andy; all excellent "Cove consultants" helping you out.

Take their advice to heart and you will do well.

(Work on those managers too will you?;))

Stijloor.
 
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