Friends,
Once upon a time (pre-2000) when the standards writers were working to take the manufacturing bias out of the standard, there was a pesky term "inspection and test" (remember?). ISO 9001:2000 had to be made "generic and applicable to all types of organizations...."
The term that was coined is now called "monitoring and measurement." Simply because if you consider for example a service, that activity is not "inspected and tested" similar to a piece of hardware. So if you look at it from that angle, it all makes sense. No need to make it more complicated. Let common sense prevail!
Stijloor.