we are establishing our 13485 QMS procedures, is it necessary to indicate the validation of equipments(such as injection machine) in the procedure which is suggested by our consultant, but actually we do not and don't know how to do the validation for the equipment.
My questions/confusions start off similar to Aristo's but veer off in another direction. I am updating from ISO9001:2000 to ISO 13485. As long as my company has held an ISO9001 cert, we have always claimed an exemption to 7.5.2 Validation. The reason behind the exemption is that we feel we can verify our product through inspection and test.
A few years ago, one of our customers was in here performing an audit for production of medical devices. They jumped all over me for not having installation qualifications in place for our surface mount line which includes a solder paste stencil machine, pick&place machine, and solder oven. I told them we verified product through inspection and test but they would have nothing of it. I asked several times to show me their requirement but they could produce nothing. Management wanted to pacify the customer so installation validations were done along with validation of software. (The software validated was written internally to control purchasing parts and inventory control. IMHO this didn't need to be done either.)
We recently bought replacement surface mount equipment and validations were performed again. I asked the operator why he was performing the validation. He said he didn't know why. Only that it was done before.
Continuing on...
ISO 13485 calls out for the validation of computer software used for the production/service process. We use software with a continuity test box (used to check wiring on medical devices) so I am assuming that requires validation. From my previous example, I am assuming an inventory control program does not require validation.
So where am I going with this?
1) If I can truly verify product through inspection and test, do I need to perform installation qualification / validation?
2) I can no longer claim exemption to 7.5.2 under ISO 13485 because I have to validate the test box software?
3) Were the requirements placed upon my company by the customer right or wrong?
As I am suppose to be the expert on all this quality stuff, talking to others here has led me to even greater confusion. (One person told me, you're the expert, go look in the mirror and ask the question.)