We have a job that engineering put the wrong print out on the floor and resulted in the part being non conforming. The part was made to print but now has to scrapped due to an error on the drawing. How do I document issues such as these? Is this an NCR or ECR? I wouldn't think NCR because of a drawing error. I know we need a correct print and now new material to replace the scrapped part. I will issue a CAR but what else?
The root cause portion of the corrective action should lead you to understanding why it happened; this is critical, because if you cannot answer this question, there is no reason why it won't happen again.
Last edited: