B
Bunny
Some background....
Medical Device Manufacturer of an electrical-mechanical Class 1, Exempt Medical Device.
Occasionally between scheduled software releases a customer will have an issue that a "hot fix" software will be created to address. For various reasons we can't hold the resolution until the next scheduled release. We are considering releasing these hot fixes to the Technical Service department to use as needed, but not releasing them to the Manufacturing department. Does anyone have experience where two versions of a software package are available? Does anyone have recommendations on how to handle this safely?
Medical Device Manufacturer of an electrical-mechanical Class 1, Exempt Medical Device.
Occasionally between scheduled software releases a customer will have an issue that a "hot fix" software will be created to address. For various reasons we can't hold the resolution until the next scheduled release. We are considering releasing these hot fixes to the Technical Service department to use as needed, but not releasing them to the Manufacturing department. Does anyone have experience where two versions of a software package are available? Does anyone have recommendations on how to handle this safely?