How to Implement Efficient Internal Audits

E

Elynn

#11
I am appointed as an internal auditor for the Laboratory in the Company and am situated in another Laboratory. We are not govern by the same QMS as I strictly follow the Client's QMS.

My immediate boss is the Quality Manager for the Lab I audit due to the lean manpower for a new startup. Fortunately, he follows what are objectively audited so far despite N.C.s to followup - for a simple reason I told him.... External auditors do look at the credibility of the audits done internally and chances are, if done thorough enough, we could be spared from more trails. Basically, it is the credibility of the internal Auditor responsible for th audit. At the end, audits must be meaningful and objective met.

Now, I will remove my boss from the QM position as he has potential successor. He has to do so quickly or I will personally give him another N.C. for conflict of interest... :whip:
 
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Z

zerodefect

#12
I find that using the process approach or auditing processes instead of a clause by clause audit is more efficient and effective.
Sometimes you may want to change the way you audit, by starting from the end and moving to the front.
For example, start off with a product that is ready to be shipped and trace it back through the system up until the order was received.


It is very right that "...by starting from the end and moving to the front" you said.That is to say we can also apply this way that having audit from the recieving order and moving to the end.Do you think so? Then let me analyse what it has the differences between the both,and it is appopriate to what situations.Can you supply some idea?
 
E

Elynn

#13
In my opinion, auditing process 'backwards' unless an internal audit is familar with the department's processes. Else, would move from beginning to end.

Example, we have encountered many AB auditors starting from a test report to customers - final report (End of process) and trace back to upon products arrived for testing (Beginning of process).
Some auditors prefer to start with upon products arrived for testing to the end of test with a final report to customers.

The difference we saw is from "beginning to end", auditees can anticipate what's the next thing auditor want to look at, whereas to start from "end to beginning" seemed to be quite uncertain.
 
A

allenlee

#14
Is there someone can share your KPI to measure how well the auditors are doing?

In my company, we use external audit (including both customer and registrar) findings as a indicator.

What to learn how other companies are doing.
 

Helmut Jilling

Auditor / Consultant
#15
Is there someone can share your KPI to measure how well the auditors are doing?

In my company, we use external audit (including both customer and registrar) findings as a indicator.

What to learn how other companies are doing.
My recommnedation is to monitor the number of meaningful, beneficial findings, as well as the value and benefit of resulting actions. This is the purpose and benefit of a meaningful internal audit program.
 

Paul Simpson

Trusted Information Resource
#16
Is there someone can share your KPI to measure how well the auditors are doing?

In my company, we use external audit (including both customer and registrar) findings as a indicator.

What to learn how other companies are doing.
My recommendation is to concentrate on KPIs for quality measures that really matter. Auditing is a process that should e monitored rether than measured.
 
A

Arena

#17
I'm at a small organization, we audit each process at least once a year using the process aproach. In order to determine which process shall be audited first, we developed the audit plan based on: previous audit results, KPIs, process importance/status/risk, etc.

Rightnow, there are more audit processes than auditors and due to budget constraints I can't have dedicated auditors.:nopity: Am I going to get an NC if we decide to audit certain processes and not each one of them?:confused:
 

Stijloor

Staff member
Super Moderator
#18
I'm at a small organization, we audit each process at least once a year using the process aproach. In order to determine which process shall be audited first, we developed the audit plan based on: previous audit results, KPIs, process importance/status/risk, etc.

Rightnow, there are more audit processes than auditors and due to budget constraints I can't have dedicated auditors.:nopity: Am I going to get an NC if we decide to audit certain processes and not each one of them?:confused:
That becomes a "resources" issue; thus a Top Management concern...:(

Stijloor.
 
C

confused1

#19
I'm at a small organization, we audit each process at least once a year using the process aproach. Am I going to get an NC if we decide to audit certain processes and not each one of them?:confused:
What does your procedure say?

In my experiance, that is what auditors look at, as long as the standard (ISO) is covered.

I agree with As Stijloor that this is a resource issue.

Hope this helps.
 
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