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How to Implement ISO 9001 in a School for Talented Pupils

M

mirrorcrax

#11
Re: How to Start Implementing ISO 9001? School for the Talented Pupils

there's one really important point you need to consider first, which is are you going to apply the standard to a running school, or establish a totally new system in a totally new school?

each situation shall have a different approach

generally speaking you need to undertand the following basics to operate:

- What does the ISO9001:2000 standard require?

- Understand the school- who are the customers and interested parties? what are their requirements? what are the processes needed to meet such requirements? (if its a running system you would do a gap analysis to compare what you got as opposed to what's required), if there's no system in the first place that would be a whole different story

- What is your plan to meet the requirements of the standard?

Now those basic three points have several topics under each, and it shall take a you some effort to understand it, with a little bit of effort n looking around am sure you'll get it together and good luck
 
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E

Eng. Lutfi

#12
Re: How to Start Implementing ISO 9001? School for the Talented Pupils

Hi every body again

In the past period I read the ISO requirements in details, but still confused...

After doing the gap analysis (which as I undertood a check list by which we see the difference between what is supposed to exist and what really exsists)

Now what shall be done next? will you please provide me with a document or any thing that tell me in steps what to be done on this school?
 
E

Eng. Lutfi

#13
Re: How to Start Implementing ISO 9001? School for the Talented Pupils

Dear mirrorcrax

In my case se are going to apply the ISO on an existing (kind of new) school

Thank you for your addition
 

RoxaneB

Super Moderator
Super Moderator
#14
Re: How to Start Implementing ISO 9001? School for the Talented Pupils

After doing the gap analysis (which as I undertood a check list by which we see the difference between what is supposed to exist and what really exsists)
That is partially correct. A Gap Analysis if done properly will also show to what degree a system exists (or does not exist). For example : You are required to have a documented procedure explaining how you control your quality records. If you have such a document, great! :agree1: But you should also assess the degree to which it is followed and/or is effective. If it isn't used (or isn't useful), this would be a good opportunity to change either the document or the process.

Eng. Lutfi said:
Now what shall be done next? will you please provide me with a document or any thing that tell me in steps what to be done on this school?
It's not that easy, my friend. :) You've read the files - especially the ones Marc pointed out - right? What do they suggest? Better yet, after all of the reading, what do you feel should be done after the Gap Analysis?

There is more than one right way to implement ISO 9001. And some ways are certainly more effective than others. I am curious to see what you learned from the reading.
 
P

potdar

#15
Re: How to Start Implementing ISO 9001? School for the Talented Pupils

Lutfi,

I am also an industrial engineer and learn many things by reading and understaing them. I can very well vibe with what you are attempting to do now.

So, some friendly sharing of experience. First things first. UNDERSTAND ISO 9001. Can your guide help? Else, take help from someone else. Most will try to give examples from manufacturing industry. Just cut it out before it starts. Ask specifically about schools. If you dont get anyone locally, ask me on private mail here.

Most of us Covers here tend to use a lot of jargon. Can be confusing. Dont hesitate to ask for clarifications.

Only when what the standard says is clear, think of the school -

What is it doing.

What does it want to do.

How do you measure the success of its functioning.

Whom does it serve.

Whose services does it take.

How does it function.

Can you put its working on paper.

How to implement controls on its working.

What records do you need to maintain for regular review of proper functioning.

How to continuously improve the working.

The standard, once understood, will help you in answering most of these questions. Rest is paperwork. We can discuss about it when you reach that stage.

Best of luck.
 
E

Eng. Lutfi

#16
Re: How to Start Implementing ISO 9001? School for the Talented Pupils

Thank you everybody foe help

we are now specifying "JOB DESCRIBTION" not sure of the translation

what do you suggest?
 
P

potdar

#17
Re: How to Start Implementing ISO 9001? School for the Talented Pupils

This is the listing of the Responsibilities and Authorities. Do it for the key positions or roles shown in your organisation chart. Not for the people. If you have not prepared the organisation chatr, do it first. Again dont mention people's names in the chart. Only the chairs they occupy.

E.g.

Positions - Principal, Teacher, Prefect ..

Roles - Principal, Class Teacher, Teacher, Examiner, Paper Setter ...

Definitely not - Mr. ABC, Mrs. XYZ ...
 
E

Eng. Lutfi

#18
Re: How to Start Implementing ISO 9001? School for the Talented Pupils

Greetings again every body...

I just wanted to keep you in touch with what we have reached...

We have just reached now the stage of establishing QUALITY POLICY, and QUALITY DOCUMENTATION REQUIREMENTS...

what do you suggest?
 

RoxaneB

Super Moderator
Super Moderator
#19
Re: How to Start Implementing ISO 9001? School for the Talented Pupils

Greetings again every body...

I just wanted to keep you in touch with what we have reached...

We have just reached now the stage of establishing QUALITY POLICY, and QUALITY DOCUMENTATION REQUIREMENTS...

what do you suggest?
What do you mean by "what do you suggest"? I suggest you establish, implement and maintain them. We can't write your policy for you and only you (meaning your organization) can determine if you require documentation above and beyond the bare minimum required by the standard.
 
E

Eng. Lutfi

#20
Re: How to Start Implementing ISO 9001? School for the Talented Pupils

Let me clear something...

I did not mean to write my policy.....

I just wanted some guidelines about QUALITY DOCUMENTATION REQUIREMENTS, and ;if there were any; some examples implemented on schools!

Thanks for commenting anyway...
 
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