How to know what clauses to write findings against

S

shunter - 2009

#1
What clause in TS16949 would you write a finding against when you identify someone that is not following their work instructions. TS says in 7.5.1.2 that you shall prepare documented work instructions for all employees having responsibilities of the operation of processes that impact product quality and that they have to be accessible for use at the work stations. But... it doesn't say that you have to follow them. Therefore, would you write it up under training?
 
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RoxaneB

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#2
shunter said:
What clause in TS16949 would you write a finding against when you identify someone that is not following their work instructions. TS says in 7.5.1.2 that you shall prepare documented work instructions for all employees having responsibilities of the operation of processes that impact product quality and that they have to be accessible for use at the work stations. But... it doesn't say that you have to follow them. Therefore, would you write it up under training?
Are you sure it's training (or rather lack thereof) as the root cause? I'd write up the issue under documentation and state something to the effect of "Documented processes are not adhered to" or "Processes performed to match documentation."

Leave it to the recipient to determine the cause. It could be training. Or perhaps the operators found a better way to do things and didn;t tell anyone.
 

Cari Spears

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Staff member
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#3
You can cite the internal document - in this case the work instruction. I rarely cite the standard for internal audit findings - I do, but rarely - I usually cite our own procedures and work instructions.
 
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