S
What clause in TS16949 would you write a finding against when you identify someone that is not following their work instructions. TS says in 7.5.1.2 that you shall prepare documented work instructions for all employees having responsibilities of the operation of processes that impact product quality and that they have to be accessible for use at the work stations. But... it doesn't say that you have to follow them. Therefore, would you write it up under training?
shunter!