How to Motivate Internal Auditors

#11
In our company we wish to introduce "Best Auditor Award" to motivate Internal Auditor. For this I have created Internal Auditor Evaluation format, which is attached.

I need suggestions from the members how to motivate Internal Auditors.

Kedar
Give them something to audit which management take seriously and support action for! Simples!:popcorn:
 
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P

Phil Fields

#12
In our company we wish to introduce "Best Auditor Award" to motivate Internal Auditor. For this I have created Internal Auditor Evaluation format, which is attached.

I need suggestions from the members how to motivate Internal Auditors.

Kedar
Kedar,
What is your "motivation" to intoduce the "Best Autitor Award"?

Phil
 

Sidney Vianna

Post Responsibly
Staff member
Admin
#13
I need suggestions from the members how to motivate Internal Auditors.
This post from Jennifer Kirley
There's an apparent view that the audit process is a non-value added function. Change that and you'll find they'll find time for audits.
synthesizes the whole issue around internal audits. If you design them to be a value added activity, stakeholders will want more of it, including methods to reward high-performing auditors.

As long as internal audits only happen because there is a requirement in a standard that the organization ascribes to, top management will want to do the least possible and still "pass the external audit". Make it a value added activity from the business perspective and fulfillment and rewards will follow.
 

Jim Wynne

Staff member
Admin
#14
:topic: Maybe, but this sort of motivation question always makes me think of the late Al McGuire, who after retiring as head coach of the Marquette University basketball team became a broadcaster. At a time when the NBA was considering adding a third referee to each game (the standard was two), McGuire was asked what he thought of the plan. "I think it's a great idea," he said, "so long as after the game the two head coaches get to decide which two of them get paid."
 
T

tamale

#15
I see a couple of things happening.

1- A fast food type employee of the month award. They are never take seriously and lead to a great deal of cynicism.

2 - They may be taken seriously which could lead to a witch hunt on the part of auditors seeking the award.

Training is a good idea but above all my experience has been that interesting challenges and solid coaching keep people motivated well enough.

Save the cricket bats for the auditees.

Tamale
 

sagai

Quite Involved in Discussions
#16
I would not absolutely object the "best auditor award" approach as long as competition is a good way to encourage people to improve.
br
Sz.

ps.: other way could be to have the winner safe for the month end lotery regarding who will be the one not getting salary for that month :lmao:
 
J

Jeorg

#17
In our company we wish to introduce "Best Auditor Award" to motivate Internal Auditor. For this I have created Internal Auditor Evaluation format, which is attached.

I need suggestions from the members how to motivate Internal Auditors.

Kedar
It's a thankless, no win job. If you can't get the rest of the company to see the importance in internal audits and have respect for the findings you will always fight the auditor satisfaction battle.

AND, I don't have the answer. It's a culture problem (company and country) and very unfortunate. I will watch this thread in earnest in the hopes someone has the answer.
 
J

Jason PCSwitches

#18
It's a thankless, no win job. If you can't get the rest of the company to see the importance in internal audits and have respect for the findings you will always fight the auditor satisfaction battle.

AND, I don't have the answer. It's a culture problem (company and country) and very unfortunate. I will watch this thread in earnest in the hopes someone has the answer.

Oh there's an answer..........Whiskey!!!!:popcorn:
 

sagai

Quite Involved in Discussions
#19
In what order? prior pop corn, or afterwards?

Telling better :)
Today, I was informed that mid level managers do not required to know what are the industry specific highly regulated quality management system requirements at all in order to fulfil their duties.

It is a bit headache how they could participate in the continuous improvement of the company without saying extreme ideas and seeing QM as a continuous obstacle in the way of the company improvement :) :) :)

br.
Sz.
 

Sidney Vianna

Post Responsibly
Staff member
Admin
#20
If you can't get the rest of the company to see the importance in internal audits and have respect for the findings you will always fight the auditor satisfaction battle.
With all the due respect to your comment, there are many internal auditors that don't deserve any attention from the organization and their colleagues. Far too often, internal auditors don't grasp the intricacies of business processes and how they affect product conformity and customer satisfaction, don't know the requirements they should be auditing against, can't identify opportunities for improvement, fail to report audit findings in a business-meaningful manner, etc.

I grant you that many people are "thrown to the lions" in the internal auditing arena without proper selection, training, mentoring, tutoring, time, resources, etc. But there are some internal auditors that, despite all the training and investment, simply can not deliver on the expectation of a value added audit. Why should the organization pay attention to them?

Attached a old presentation that I've delivered to a few local (So Cal) ASQ Chapters on the reasons behind ineffective internal auditing. Most people can relate to some of the causes described in there.
 

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