How to perform interesting PFMEA (Process FMEA) Training

H

Hipolit

#1
Hello all,
Part of my present job is to perform FMEA training for plant staff (not only for engineering dep.), my goal is to interest my “students” in the subject as much as possible, show them why it’s worth to use Quality Tools. Introduction to the training starts with Ford Pinto Recall, Toyota’s sudden acceleration and Ford Explorer fires and exploding tires. Maybe someone have information of other big recalls and automotive industry slips? Just to show what happens when struggle for quality becomes secondary.
 
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#2
Re: How to perform an interesting PFMEA training?

I'd be careful using those as examples...

Making training interesting is as much about the instructors delivery as it is about the materials, IMHO. It is about how dynamically you deliver the message which includes if the training is developed and delivered using adult oriented learning methods. A simple "chalk and talk" session is unlikely to hit the spot...
 
H

Hipolit

#3
Re: How to perform an interesting PFMEA training?

In my opinion an interesting example at the beginning is good for focusing people’s attention. I don’t want to show them only papers or as you mentioned “chalk and talk”. That’s why I try to use practical examples, maybe some times a bit shocking, but it works. Better to shock them up then to make them sleeping. Returning to the main point do someone knows any interesting sites, materials about automotive recalls, accidents caused by equipment malfunction ect.
 
T

trainerbob

#4
Re: How to perform an interesting PFMEA training?

One of the things I think of at a time like this is the problem CocaCola had in Europe with their contaminated cans - Sickness, Death of Children, etc. It cost them a lot of business. Just make sure you are sure of your facts before you start talking about companies and their problems. I don't know if extreme examples are necessary, but that is up to you.
 
#5
Re: How to perform an interesting PFMEA training?

One of the things I think of at a time like this is the problem CocaCola had in Europe with their contaminated cans - Sickness, Death of Children, etc. It cost them a lot of business. Just make sure you are sure of your facts before you start talking about companies and their problems. I don't know if extreme examples are necessary, but that is up to you.
Good point. Extreme examples, especially the Ford/Firestone deal is possibly likely to set the wrong tone for the training. It's unlikely that a PFMEA would have prevented many of the notable 'extreme' cases, indeed, some smart-alec is likely to point out that both Ford and Firestone probably would have done some form of PFMEA...

Better, to use more local, practical examples which folks are somewhat familiar with to illuminate things for them.
 
H

Hipolit

#6
Re: How to perform interesting PFMEA (Process FMEA) training?

I want to show people wider variety of FMEA application. Not only stuff they know from daily work. Of course training includes practical examples to resolve in small groups (both automotive and everyday life).
 
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A

andtyl

#7
Re: How to perform interesting PFMEA (Process FMEA) training?

I want to show people wider variety of FMEA application. Not only stuff they know from daily work. Of course training includes practical examples to resolve in small groups (both automotive and everyday life).
Hipolit-
If you want to use a wider variety of samples, don't limit yourself to automotive applications. There are plenty of other disasters that should get people's attention. How about the plane crash that killed the president of Poland last April? How about Chernobyl? A system FMEA on the relevant parts of either one of these systems could be interesting.
 
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