Re: How to train empoyees to deal with external auditors?
Hello Guys!
i hope you are great, my question today is:-
how can i train the employees to deal with external auditor?
we already audit the company procedures (internal auditing) but I want to train our employees to not fall in any problem with the auditor and to be in good behavior during auditing
Hi TheRiddle.
The links that the expert Covers suggest are ok, thery helped me so much.
However, my suggestion is not to create pressure on the personnel in case of an external audit, this could have a negative impact on their behaviour, unconsciuosly.
I think you have hold internal audit too, so you can suggest to have the same behaviour.
I do not know if you have held general training on Quality, on the knowledge of policy, quality objectives, mission and how their work contribute and affect quality and so on. This could be useful.
Usually the personnel is able to show their operativeness and how to react to proble, but they found difficulties in general topics of the quality if some ask for. This is my experience.
hope this helps
