apestate
Quite Involved in Discussions
I have it on very good authority that the third party audit we are scheduled for will be conducted in the following manner:
The quality manual and procedures are bench audited against the standard. Barring any discrepancies in the manual, the standard is then "thrown out" and the organization is audited to the manual.
I've toiled over my quality manual and its treatment is light, to the point, and readable. I've used the manual to explain treatment of requirements that is not provided elsewhere, and references to the written procedures that are needed for this company to hold itself to the standard. I have left out such things that are granted, such as "this organization shall establish, document, implement and maintain a quality management system and continually improve its effectiveness in accordance with the requirements of ISO 9001:2000." I feel this statement in a quality manual is completely regurgitive and by the manual's existence, self-evident.
This little bird says that it is important to capture the standard in the quality manual and that the structure should be very close to the structure of ISO 9001 itself. This is how we will be audited.
I have swayed back and forth for ages trying to reconcile these two outlooks, and I realize it is impossible.
In physics, if it is not forbidden it is compulsory. The beautiful majesty of matter is profound. More and more of this idealism and respect for ISO 9000 is falling away from me. I have written so many different quality systems under different understandings, interpretations, and viewpoints, that I am again lost as at the start.
How can I possibly proceed?
The quality manual and procedures are bench audited against the standard. Barring any discrepancies in the manual, the standard is then "thrown out" and the organization is audited to the manual.
I've toiled over my quality manual and its treatment is light, to the point, and readable. I've used the manual to explain treatment of requirements that is not provided elsewhere, and references to the written procedures that are needed for this company to hold itself to the standard. I have left out such things that are granted, such as "this organization shall establish, document, implement and maintain a quality management system and continually improve its effectiveness in accordance with the requirements of ISO 9001:2000." I feel this statement in a quality manual is completely regurgitive and by the manual's existence, self-evident.
This little bird says that it is important to capture the standard in the quality manual and that the structure should be very close to the structure of ISO 9001 itself. This is how we will be audited.
I have swayed back and forth for ages trying to reconcile these two outlooks, and I realize it is impossible.
In physics, if it is not forbidden it is compulsory. The beautiful majesty of matter is profound. More and more of this idealism and respect for ISO 9000 is falling away from me. I have written so many different quality systems under different understandings, interpretations, and viewpoints, that I am again lost as at the start.
How can I possibly proceed?