Wow! No calibrated guages!
Hard to believe that without calibrated guages and inspection activities that the culture produced this virtual no rejects/returns yield! Amazing!
Since you put caliberated in quotes, what were you saying? They did not have a 4.11 (9001:1994), ISO-10012, or Guide 25 documented system.
Not to have either element, or process, in place whether documented or not does seem to fly in the face of any quality management principles. Doesn't?
Can there be such a culture without there being a system?
Amazed,
Doug
I have worked with a sheet metal shop that provided formed sheet metal panels to be used by a supplier of spaceborne products to NOAA. The shop maintained no inspection activities (either at incoming, in process or final/prior to shipment), they did not have "calibrated" guages, nor did they have any documented procedures; but they had skilled sheet metal workers (average of 23 years of experience) that through contract provided these formed panels with virtually no rejects/returns from the customer (the customer had made arrangements to act as the incoming inspection and final inspection points.)
It was apparent to those of us that were receiving these panels that this sheet metal company had an excellent QMS (one though undocumented, existed in the form of company culture) which provided us with more consistent product than many of our "certified" suppliers.
It's not the Standard that matters, it's the culture behind it.
__________________
David D. Hartman
It was apparent to those of us that were receiving these panels that this sheet metal company had an excellent QMS (one though undocumented, existed in the form of company culture) which provided us with more consistent product than many of our "certified" suppliers.
It's not the Standard that matters, it's the culture behind it.
__________________
David D. Hartman
Since you put caliberated in quotes, what were you saying? They did not have a 4.11 (9001:1994), ISO-10012, or Guide 25 documented system.
Not to have either element, or process, in place whether documented or not does seem to fly in the face of any quality management principles. Doesn't?
Can there be such a culture without there being a system?
Amazed,
Doug
:thedeal: