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IATF 16949 Audit Nonconformance Responses per 5.1.1.2 - Format

#1
I have a couple non-conformances to respond to from our IATF 16949 audit a few weeks ago but I'm unsure of the best format to use for the responses. Fortunately, my auditor was kind enough to simply state a section of the rule book. Unfortunately, I only have the mini version of the standard and those rules aren't in it. Is someone able to tell me what the rules require for audit responses from section 5.1.1.2? It would be greatly appreciated.:):)
 
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Golfman25

Trusted Information Resource
#2
Your CB should be able to provide guidance -- maybe even the specific format they want. I know ours is online. You'll basically need to do an 8D. Their big focus will be on the root cause analysis and effectiveness of your corrective actions. Good luck.
 

Sidney Vianna

Post Responsibly
Staff member
Admin
#3
Is someone able to tell me what the rules require for audit responses from section 5.1.1.2?
As previously mentioned, your CB should provide you with guidance/format/forms etc for you to respond with containment, root cause analysis and corrective action, but you seem to be asking for proposed corrective actions for CB reported nonconformities related to paragraph 5.1.1.2, Process effectiveness and efficiency. Is that right? We can’t help if we don’t know exactly what the actual non conformance is. There is no “default” boiler plate corrective actions for nonconfomities related to a section of the standard, so please clarify what exactly you are asking for.
 

Howard Atkins

Forum Administrator
Staff member
Admin
#6
There is no real secret
from the rules
5.11.2 Client responsibility for a minor nonconformity
The certification body shall require the client to submit, within a maximum of sixty {66} calendar days from
the closing meeting of the site audit, evidence of the following:
a} implemented correction;
b} root cause including methodology used, analysis, and results;
c} implemented systemic corrective actions to eliminate each nonconformity, including consideration of
the impact to other similar processes and products;
d} verification of effectiveness of implemented corrective actions.


Any standard 8 D or similar answers all these requirements
Most CBs give a form on a portal to answer.
 
#8
you can use 5 whys or fishbone.... whatever yoy want, as long as you can identify rootcause, correction, corrective action
By the way have you been given minor or major NC?
 
#10
Thanks for the input guys. They are all minor non-conformances. Everything thus far has been "a little info here, a little there. Trip over it and I'll tell you when you hit the ground". On top of that I'm waiting a long time for responses from them when I submit stuff.

One of my responses includes a form - a checklist - that we will use to make sure we have everything accounted-for when planning a PPAP. The auditor rejected it because it wasn't a record yet - it was just a blank form. Am I supposed to pretend that I have a PPAP to do in order to fill out the form? Mind you, the actual correction has already been made. This is the result of "mistake-proofing" so it doesn't happen again.
 
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