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Hi all,
I need some input as to what exactly clause 8.7.1.6 is speaking to. It states "the organization shall immediately notify the customer(s) in the event that nonconforming product has been shipped..."
My thoughts: in order to notify the customer of nonconforming material, one would need to know already that the material is nonconforming. This would lead to section 8.7.1.1, which states "the organization shall obtain authorization prior to further processing for use-as-is and rework dispositions of nonconforming product."
What is the point of 8.7.1.6? What am I missing?
I need some input as to what exactly clause 8.7.1.6 is speaking to. It states "the organization shall immediately notify the customer(s) in the event that nonconforming product has been shipped..."
My thoughts: in order to notify the customer of nonconforming material, one would need to know already that the material is nonconforming. This would lead to section 8.7.1.1, which states "the organization shall obtain authorization prior to further processing for use-as-is and rework dispositions of nonconforming product."
What is the point of 8.7.1.6? What am I missing?