IATF 16949 Process Map

#1
Der All,

I would like to ask you for some help.

When I am making the Process Map, and I have to choose the main processes in it and how are they connected, basically I have to insert all existing processes and just connect them?

I just need some guidance to prevent future mistakes when I am making a draft, what I have to pay attention to.

Thank you in advance for all the help.

Kind regards,
David
 
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#2
Der All,

I would like to ask you for some help.

When I am making the Process Map, and I have to choose the main processes in it and how are they connected, basically I have to insert all existing processes and just connect them?

I just need some guidance to prevent future mistakes when I am making a draft, what I have to pay attention to.

Thank you in advance for all the help.

Kind regards,
David
Hello David,

I am sorry for the delay in this response.

I have seen many process maps and found most of them to be of very little (if any) value. I don't have a copy of IATF 16949 so I want to ask our colleagues here: does that standard require a process map? I can offer that ISO 9001:2015 does not include the words "process" and "map" next to each other anywhere. It does say that process sequence and interaction needs to be identified. People just assume that means a pictoral display is required.

What say you, Automotive people? Is a process map required?

If Yes, I can offer that the best maps I have seen show production process flow, but do not leave out indicators where sales and design inputs, and don't forget to show that support processes like document control, personnel management and maintenance/infrastructure management are recognized as support for production. I have seen that done in various ways; the "how" was less important to me than the fact this recognition took place.
 

Ron Rompen

Trusted Information Resource
#3
although the standard doesn't specify 'process map', it does require that you demonstrate the interaction between processes - a pictorial display (of some kind) is generally the easiest way to do this.
David, it doesn't have to be highly detailed - this is intended to be a '30,000 foot view' of your processes, and how they interact with each other, providing inputs/outputs back and forth.
Your individual process maps will provide more 'focused' information on the specifics of the information sharing.
I have attached a couple of different examples to try and illustrate this more clearly. 1642693519819.png 1642693584387.png

1642693519819.png

1642693584387.png
 
#6
Hello All !

I would like to share the kinda final Process Map what I have created. Our consultancy guys told me that its not necessary to include here the process flow, because we will make some kind of Process Analysing sheets for each process.

I just want some feedbacks if I should change anything or something doesn't add up.
Our situation as you can see is not normal, there are a lot of processes from our Customer and we only assemble parts except the Foam Sealing which we do with a robot.

I tried to use 5 main colours for the 5 main processes but for Quality and Accounting I wanted to use some other shades of that given color.

I am still quite confused how to do and what to do.

Thank you in advance for all the (constructive) feedbacks / criticisms :D !

-David-

1644413460386.png
 

Ron Rompen

Trusted Information Resource
#7
Overall I like it. The only suggestion I would make (and it's picking nits) is that you don't showhow management support and external processes feed into factory processes, and how factory processes feed back to them. Just add a couple of arrows (double-headed) to indicate this and I think it's good to go.
 

morteza

Trusted Information Resource
#8
Hi David,
Some comments:
1- It is better to change the left box with "interested parties requirements (or needs and expectations)" instead of "customer requirements. Do so for right box.
2- I think that "external processes" are "out sourced processes". If so, it is better the change the name.
3- Can you explain more about "Customer (remote) processes"?
4- The system boundary in your map is not clear. Customer requirements should be out of the boundary and the customer (remote) processes should be within the boundary
 

DeKamp

Starting to get Involved
#9
I have a question regarding Process Maps.

Do you have to have a Process Map for each and all individual Procedures?

For example, my company has 30 separate procedures, do I need 30 separate Process Maps?

Thank you in advance.
 
#10
I have a question regarding Process Maps.

Do you have to have a Process Map for each and all individual Procedures?

For example, my company has 30 separate procedures, do I need 30 separate Process Maps?

Thank you in advance.
30 procedures? Wow. What's your QMS scope?
 
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