I have the opposite problem. We're a manufacture of solely safety critical parts. i.e. brakes, steering and suspension. We meet all of the requirements for product safety, but our auditor states we aren't compliant with a) and i)
I feel like the answer is right in front of me, but I'm struggling.
Good day
@kathyajames;
It would help us provide you some council if you can (without exposing any proprietary information), provide us with a little more detail.
1- When you state that you...
"We meet all the requirements of product safety..."
Can you describe what your organization is currently doing to "meet all the requirements"?
2- When you state that the...
"
...auditor states we aren't compliant with a) and i). Can you provide specifics from the audit report? i.e. what are the GAPS that the auditor is identifying (relative to what your organization is already doing) ?
3- May I ask where you are located geographically?
4- There are numerous excellent resources on this site to whom I am sure you can reach out to directly for some one-on-one help/dialogue. You are certainly free to reach out to me via DM on this site, and/or via LinkedIn @
https://www.linkedin.com/in/johnabnet-rakumanagementsystems/
Hope this helps.
Be well.