Re: What is the technical difference between the word "IDENTIFY" and "DETERMINE"?
We don't?
I am so glad and thankful to the TC 176 for the remarkable job in clarifying the ISO 9001 requirements. So, we no longer have those situations, common pre-2008, when we needed a dozen experts trying to convince another one he was mistaken; many times to no avail. With the clarity provided, we no longer get confused, have dueling opinions and the organizations implementing the standard no longer need expert advice....