Identifying product to subcontractors - Our identifying papers or labels "disappear"

L

little__cee

#1
One of our subcontractors has the nasty habit of making our identifying papers or labels "disappear" - we label product and send it out and it comes back with nothing!:magic:

I am searching for some sort of language to include in our purchase order that will essentially state that they have to have paperwork/labels/identifying marks with our product at all times. Most importantly, that they can't return our stuff without some sort of I.D.

I know I've seen similar statements but cannot come up with fancy language right now. Any thoughts?
 
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Wes Bucey

Quite Involved in Discussions
#2
Before you impose a rule, find out WHY they remove your ID. My guess is it has to do with protecting your company's privacy so that employees and visitors without a need to know cannot spy on your product.

Once the WHY is established, it may simply be a matter of understanding how they keep your product segregated and maintain identity during their processing, then supplying them with approved labels to reapply once the processing is complete for shipment back to you.

I don't mean to appear pedantic here, but almost always such issues are best worked out JOINTLY, instead of unilaterally imposing a rule!
 
#3
Wes Bucey said:
Before you impose a rule, find out WHY they remove your ID.
Wes is absolutley right. Knowing the reason will enable you to come up with a fitting action.

As for your message you need to convey, it is that the identifying papers or labels you mentioned are part of the product. Thus, it will not be considered acc. to spec. if they are missing.

/Claes
 
C

Cordon - 2007

#4
I have to agree with Wes on this one, call and ask what's happening to your paper work/shippers/labels. In the case it doesn't clear up after the phone call try something like this:

To make the tracking of outsourced services of (xxxx)'s product easier, please follow the following procedures.
The multiple copies of our (xxxx) form will physically stay with the work it represents. This will allow you as a supplier of these services, to enter the in/out weights, your "received by" signature and any other comments you may have, directly on this paperwork. After your work is completed, you may keep the bottom remaining copy and return the other copies to the work for shipment to the next outsourced service and/or to (xxxx).
Then some nice stuff to end it......

This is what I use, as you can see weight is very important to us but you can play with the words and put anything you like.

Hope this helps.:)
 
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