Hi Covers,
Here is my dilemma:
ISO9001:2008, section 6.2.2.d states "The organization shall ensure that its personnel are aware of the relevance and importance of thier activities and how they contribute to the achievement of the quality objectives".
Scenario:
I ask personnel to tell me how they contribute to the quality objectives, 98/100 employees don't even know there are quality objectives.......
Question:
Since the organization ensures that all employees go through a "QA" introduction as a part of their onboarding process, and quality objectives are covered, is this sufficisive to meet 6.2.2?
Here is my dilemma:
ISO9001:2008, section 6.2.2.d states "The organization shall ensure that its personnel are aware of the relevance and importance of thier activities and how they contribute to the achievement of the quality objectives".
Scenario:
I ask personnel to tell me how they contribute to the quality objectives, 98/100 employees don't even know there are quality objectives.......
Question:
Since the organization ensures that all employees go through a "QA" introduction as a part of their onboarding process, and quality objectives are covered, is this sufficisive to meet 6.2.2?
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Your post confuses me...the discussion is not about the quality policy, it is about whether they knew the quality objectives, which should be known at the RELEVANT levels. A receiving clerk should not be expected to know the Maintenance objectives...but I would give him props if he did!