Here's a little thought experiment that can apply to everyone here, in any business, and in any country. Let's say you had the power to immediately and permanently change one thing about how your company, or a key supplier, does business, what would it be?
I'm not looking for something that is broad in scope like "implement all of Deming's 14 points" or "follow every shall in ISO9001 without fail" but something more specific like "eliminate the practice of awarding business to suppliers based on price alone" or "hire more people instead of requiring everyone to work 60 hours a week".
It also has to be theoretically possible, not "read the minds of our customer/supplier when they visit to negotiate a contract".
So....what would it be?
I'm not looking for something that is broad in scope like "implement all of Deming's 14 points" or "follow every shall in ISO9001 without fail" but something more specific like "eliminate the practice of awarding business to suppliers based on price alone" or "hire more people instead of requiring everyone to work 60 hours a week".
It also has to be theoretically possible, not "read the minds of our customer/supplier when they visit to negotiate a contract".
So....what would it be?