Good day @Robert Stanley
I agree with the council that you've been given already regarding not using a fmea to identify operational risks and opportunities (don't forget the opportunities).
Remember, risk and opportunity can change regularly. For example, fuel prices are currently extremely low. In part because of the fussing between Russia and Saudi Arabia, but also because of the current health crisis. This "risk" or "opportunity" (if you are a US shale producer, huge RISK, if a logistics company, huge OPPORTUNITY). was likely not on the radar (or a matrix) of the industries in my example six months ago.
Risks and opportunities are very dynamic. Regardless of what ISO 9001 requires, your organization would likely benefit from frequent (e.g. monthly? ) reviews of risks and opportunities that present themselves.
I assure you, USA shale producer company's Top Management did not wait month(s) to take action when per/barrel prices of oil started this recent significant drop.
Hopefully from my ramblings you can see why a fixed "matrix" of risks and opportunities might not benefit your organization. ALWAYS do what helps your organization...NOT what simply pleases an auditor.
Hope this helps.
Be well.
Risks and opportunities are very dynamic. Regardless of what ISO 9001 requires, your organization would likely benefit from frequent (e.g. monthly? ) reviews of risks and opportunities that present themselves.
I assure you, USA shale producer company's Top Management did not wait month(s) to take action when per/barrel prices of oil started this recent significant drop.
Hopefully from my ramblings you can see why a fixed "matrix" of risks and opportunities might not benefit your organization. ALWAYS do what helps your organization...NOT what simply pleases an auditor.
Hope this helps.
Be well.